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transparent);--sidebar-start:var(--vd-blue-900);--sidebar-end:var(--vd-blue-950)}.prototype-page[data-theme=spring]{--accent-secondary:#7ca993;--season-glow:#7ca99329}.prototype-page[data-theme=summer]{--accent-secondary:#c6a86a;--season-glow:#c6a86a29}.prototype-page[data-theme=autumn]{--accent-secondary:#b98550;--season-glow:#b985502b}.prototype-page[data-theme=winter]{--accent-secondary:#8eb6ca;--season-glow:#8eb6ca2e}.prototype-page[data-theme=festive]{--accent-secondary:#c1a063;--season-glow:#c1a0632e}.prototype-page[data-mode=dark]{--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark;--canvas:#101923;--surface:#192733f5;--surface-solid:#192733;--surface-soft:#14202b;--surface-strong:#213340;--text:#edf5fa;--text-soft:#a8bac7;--text-faint:#a8bac7;--line:#304653;--line-strong:#405d6d;--accent:#86b7d3;--accent-strong:#9bc5dc;--accent-soft:#18364a;--success-soft:color-mix(in srgb, var(--vd-success) 18%, #192733);--warning-soft:color-mix(in srgb, var(--vd-warning) 20%, #192733);--danger-soft:color-mix(in srgb, var(--vd-danger) 18%, #192733);--info-soft:color-mix(in srgb, var(--vd-info) 18%, #192733);--shadow-sm:0 8px 24px #00000038;--shadow-md:0 18px 55px #00000073}.sidebar{background:radial-gradient(circle at 5% 0%, color-mix(in srgb, var(--accent-secondary) 22%, transparent), transparent 30%), linear-gradient(165deg, var(--sidebar-start), var(--sidebar-end))}.brand-mark,.icon-button,.compact-select,.nav-item,.button,.panel,.modal,.text-input,textarea,select,input{border-radius:var(--vd-radius-sm)}.panel,.modal{border-color:var(--line);box-shadow:var(--vd-shadow-card)}.welcome-card,.ticket-hero,.requester-status-panel,.validation-panel,.resolution-summary{border-radius:var(--vd-radius-md)}.welcome-card{color:var(--text);background:radial-gradient(circle at 88% 20%, color-mix(in srgb, var(--accent-secondary) 14%, transparent), transparent 18rem), linear-gradient(135deg, var(--surface-solid), var(--accent-soft))}.prototype-page[data-vd-app=support-si] .welcome-card p,.prototype-page[data-vd-app=support-si] .welcome-card .eyebrow{color:var(--text-soft)}.button.primary{background:var(--accent);color:var(--vd-primary-contrast)}.prototype-page[data-mode=dark] .button.primary{color:#102534}.button.primary:hover{background:var(--accent-strong)}.nav-item.is-active{box-shadow:inset 3px 0 var(--accent-secondary)}.eyebrow{color:var(--text-faint)}:focus-visible{outline:3px solid color-mix(in srgb, var(--accent) 42%, transparent);outline-offset:2px}.theme-select,.theme-select+.icon-button{display:none!important}.vd-support-display-controls{z-index:120;border:1px solid var(--vd-border);background:color-mix(in srgb,var(--vd-surface) 94%,transparent);box-shadow:var(--vd-shadow-modal);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);border-radius:999px;gap:2px;padding:3px;display:inline-flex;position:fixed;bottom:1rem;right:1rem}.vd-support-display-controls button{min-height:34px;color:var(--vd-text-muted);font:inherit;cursor:pointer;background:0 0;border:0;border-radius:999px;align-items:center;gap:5px;padding:0 10px;font-size:.74rem;font-weight:800;display:inline-flex}.vd-support-display-controls button:hover{background:var(--vd-primary-soft);color:var(--vd-primary)}.vd-support-display-controls button.is-active{background:var(--vd-primary);color:var(--vd-primary-contrast)}html[data-vd-season=spring] .prototype-page{--accent-secondary:#6fa487;--season-glow:#6fa48729}html[data-vd-season=summer] .prototype-page{--accent-secondary:#d1ad53;--season-glow:#d1ad5329}html[data-vd-season=autumn] .prototype-page{--accent-secondary:#c17435;--season-glow:#c174352b}html[data-vd-season=winter] .prototype-page{--accent-secondary:#74a8c5;--season-glow:#74a8c52e}html[data-vd-theme=dark] .prototype-page{--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark;--canvas:#101923;--surface:#192733f5;--surface-solid:#192733;--surface-soft:#14202b;--surface-strong:#213340;--text:#edf5fa;--text-soft:#a8bac7;--text-faint:#a8bac7;--line:#304653;--line-strong:#405d6d;--accent:#86b7d3;--accent-strong:#9bc5dc;--accent-soft:#18364a}html[data-vd-event=halloween] .prototype-page{--accent-secondary:#e47625;--season-glow:#e4762533}html[data-vd-event=christmas] .prototype-page{--accent-secondary:#b63a3a;--season-glow:#b63a3a2e}html[data-vd-event=new-year] .prototype-page{--accent-secondary:#c69d42;--season-glow:#c69d422e}html[data-vd-event=easter] .prototype-page{--accent-secondary:#9b83c5;--season-glow:#9b83c52e}html[data-vd-event=mothers-day] .prototype-page{--accent-secondary:#d45d8b;--season-glow:#d45d8b33}html[data-vd-event=fathers-day] .prototype-page{--accent-secondary:#416f9f;--season-glow:#416f9f2e}.vd-support-calendar-hero{padding-right:min(44%,390px);position:relative;overflow:hidden}.vd-support-calendar-hero>:not(.vd-support-calendar-scene){z-index:2;position:relative}.vd-support-calendar-scene{z-index:1;pointer-events:none;align-items:center;width:min(43%,380px);display:flex;position:absolute;top:0;bottom:0;right:0}.vd-support-calendar-scene svg{filter:drop-shadow(0 12px 24px #264a631a);width:100%;height:100%;max-height:240px}@media (width<=900px){.vd-support-display-controls{bottom:.6rem;right:.6rem}.vd-support-display-controls button span:last-child{display:none}.vd-support-calendar-hero{padding-bottom:135px;padding-right:1rem}.vd-support-calendar-scene{opacity:.72;width:100%;height:135px;top:auto;bottom:0}}@media (prefers-reduced-motion:reduce){:root *,:root :before,:root :after{transition-duration:1ms!important;animation-duration:1ms!important;animation-iteration-count:1!important}}.prototype-page{--support-sidebar-width:246px;--support-sidebar-collapsed-width:72px;grid-template-columns:var(--support-sidebar-width) minmax(0, 1fr);transition:grid-template-columns .2s}.prototype-page.vd-sidebar-collapsed{grid-template-columns:var(--support-sidebar-collapsed-width) minmax(0, 1fr)}.prototype-page.vd-support-shell-ready .topbar,.vd-support-display-controls{display:none!important}.vd-support-sidebar-footer{z-index:1;border-top:1px solid #ffffff1a;gap:.72rem;padding-top:.78rem;display:grid;position:relative}.vd-support-sidebar-label{color:#fff6;letter-spacing:.1em;text-transform:uppercase;font-size:.62rem;font-weight:800}.vd-support-sidebar-preferences,.vd-support-sidebar-workspace{gap:.35rem;display:grid}.vd-support-sidebar-workspace[hidden]{display:none}.vd-support-sidebar-display{background:#ffffff0e;border:1px solid #ffffff1a;border-radius:.72rem;grid-template-columns:repeat(3,minmax(0,1fr));gap:3px;padding:3px;display:grid}.vd-support-sidebar-display button{color:#ffffffad;background:0 0;border:0;border-radius:.55rem;justify-content:center;align-items:center;gap:.25rem;min-width:0;min-height:32px;padding:0 .35rem;font-size:.67rem;font-weight:800;display:inline-flex}.vd-support-sidebar-display button:hover{color:#fff;background:#ffffff14}.vd-support-sidebar-display button.is-active{color:var(--vd-blue-900);background:#fff}.vd-support-sidebar-workspace select{color:#fff;background:#ffffff12;border:1px solid #ffffff1a;border-radius:.6rem;outline:0;width:100%;min-height:34px;padding:0 .55rem;font-size:.7rem;font-weight:700}.vd-support-sidebar-workspace select option{color:#172036;background:#fff}.vd-support-sidebar-account{background:#ffffff0e;border:1px solid #ffffff17;border-radius:.72rem;grid-template-columns:2.2rem minmax(0,1fr) auto;align-items:center;gap:.55rem;padding:.5rem;display:grid}.vd-support-sidebar-avatar{color:#fff;background:#ffffff1f;border-radius:50%;place-items:center;width:2.2rem;height:2.2rem;font-size:.66rem;font-weight:850;display:grid}.vd-support-sidebar-account-copy{gap:.08rem;min-width:0;display:grid}.vd-support-sidebar-account-copy strong,.vd-support-sidebar-account-copy small{white-space:nowrap;text-overflow:ellipsis;overflow:hidden}.vd-support-sidebar-account-copy strong{color:#fff;font-size:.7rem}.vd-support-sidebar-account-copy small{color:#ffffff7a;font-size:.62rem}.vd-support-sidebar-account button{color:#ffffffa6;background:0 0;border:0;border-radius:.55rem;justify-content:center;align-items:center;gap:.3rem;min-width:32px;min-height:32px;padding:0 .45rem;font-size:.66rem;font-weight:800;display:inline-flex}.vd-support-sidebar-account button:hover{color:#fff;background:#ffffff14}.vd-support-sidebar-account button[hidden]{display:none}.vd-support-sidebar-collapse{z-index:65;top:50%;left:calc(var(--support-sidebar-width) - .875rem);border:1px solid var(--line);background:var(--surface-solid);width:1.75rem;height:3.5rem;color:var(--accent);box-shadow:var(--shadow-sm);cursor:pointer;border-radius:999px;place-items:center;padding:0;transition:left .2s,background .15s,color .15s;display:inline-grid;position:fixed;transform:translateY(-50%)}.vd-support-sidebar-collapse:hover{background:var(--accent-soft);color:var(--accent-strong)}.prototype-page.vd-sidebar-collapsed .vd-support-sidebar-collapse{left:calc(var(--support-sidebar-collapsed-width) - .875rem)}.prototype-page.vd-sidebar-collapsed .sidebar{padding-inline:.55rem}.prototype-page.vd-sidebar-collapsed .sidebar .brand{justify-content:center;padding-inline:0}.prototype-page.vd-sidebar-collapsed .sidebar .brand-copy,.prototype-page.vd-sidebar-collapsed .sidebar .workspace-label,.prototype-page.vd-sidebar-collapsed .sidebar .nav-item>span:nth-child(2),.prototype-page.vd-sidebar-collapsed .sidebar .nav-count,.prototype-page.vd-sidebar-collapsed .sidebar .prototype-note,.prototype-page.vd-sidebar-collapsed .vd-support-sidebar-label,.prototype-page.vd-sidebar-collapsed .vd-support-sidebar-workspace,.prototype-page.vd-sidebar-collapsed .vd-support-sidebar-account-copy,.prototype-page.vd-sidebar-collapsed .vd-support-sidebar-text{display:none}.prototype-page.vd-sidebar-collapsed .sidebar .nav-item{grid-template-columns:1.7rem;justify-content:center;padding-inline:.45rem}.prototype-page.vd-sidebar-collapsed .sidebar .nav-glyph{margin-inline:auto}.prototype-page.vd-sidebar-collapsed .vd-support-sidebar-footer{padding-inline:0}.prototype-page.vd-sidebar-collapsed .vd-support-sidebar-display{grid-template-columns:1fr}.prototype-page.vd-sidebar-collapsed .vd-support-sidebar-account{grid-template-columns:2.2rem;justify-content:center;padding-inline:.2rem}.prototype-page.vd-sidebar-collapsed .vd-support-sidebar-account button{padding-inline:0}.vd-support-mobile-nav-toggle,.vd-support-mobile-nav-close,.vd-support-nav-backdrop{display:none}@media (width<=1180px) and (width>=901px){.prototype-page{--support-sidebar-width:208px}}@media (width<=900px){.prototype-page,.prototype-page.vd-sidebar-collapsed{display:block}.prototype-page .sidebar,.prototype-page.vd-sidebar-collapsed .sidebar{z-index:80;flex-direction:column;width:min(20rem,86vw);height:100dvh;min-height:100dvh;padding:1.15rem .85rem 1rem;transition:transform .2s;display:flex;position:fixed;inset:0 auto 0 0;overflow:hidden auto;transform:translate(-102%);box-shadow:18px 0 45px #06122747}.prototype-page.vd-nav-open .sidebar{transform:translate(0)}.prototype-page .sidebar:after,.prototype-page .sidebar .workspace-label{display:block}.prototype-page .sidebar .sidebar-spacer{flex:1;display:block}.prototype-page .sidebar .prototype-note{display:flex}.prototype-page .sidebar .brand,.prototype-page.vd-sidebar-collapsed .sidebar .brand{justify-content:flex-start;width:100%;padding:.35rem 2.8rem 1.3rem .35rem}.prototype-page .sidebar .brand-copy,.prototype-page.vd-sidebar-collapsed .sidebar .brand-copy{max-width:none;display:grid}.prototype-page .sidebar .nav-list{gap:.24rem;padding:0;display:grid;overflow:visible}.prototype-page .sidebar .nav-item,.prototype-page.vd-sidebar-collapsed .sidebar .nav-item{grid-template-columns:1.7rem minmax(0,1fr) auto;justify-content:stretch;width:100%;min-width:0;padding:.48rem .62rem}.prototype-page .sidebar .nav-item>span:nth-child(2),.prototype-page.vd-sidebar-collapsed .sidebar .nav-item>span:nth-child(2),.prototype-page .sidebar .nav-count,.prototype-page.vd-sidebar-collapsed .sidebar .nav-count{display:initial}.prototype-page .sidebar .settings-entry{width:100%;margin:0 0 .65rem;position:static}.prototype-page.vd-sidebar-collapsed .vd-support-sidebar-label{display:block}.prototype-page.vd-sidebar-collapsed .vd-support-sidebar-workspace{display:grid}.prototype-page.vd-sidebar-collapsed .vd-support-sidebar-workspace[hidden]{display:none}.prototype-page.vd-sidebar-collapsed .vd-support-sidebar-account-copy{display:grid}.prototype-page.vd-sidebar-collapsed .vd-support-sidebar-text{display:initial}.prototype-page.vd-sidebar-collapsed .vd-support-sidebar-display{grid-template-columns:repeat(3,minmax(0,1fr))}.prototype-page.vd-sidebar-collapsed .vd-support-sidebar-account{grid-template-columns:2.2rem minmax(0,1fr) auto;justify-content:stretch;padding:.5rem}.prototype-page.vd-sidebar-collapsed .vd-support-sidebar-account button{padding-inline:.45rem}.vd-support-sidebar-collapse{display:none}.vd-support-mobile-nav-toggle{z-index:70;border:1px solid var(--line);background:var(--surface-solid);width:42px;height:42px;color:var(--accent);box-shadow:var(--shadow-sm);border-radius:.72rem;place-items:center;padding:0;font-size:1.1rem;font-weight:800;display:inline-grid;position:fixed;top:14px;left:14px}.vd-support-mobile-nav-close{z-index:2;color:#fff;background:#ffffff12;border:1px solid #ffffff1a;border-radius:.62rem;place-items:center;width:34px;height:34px;padding:0;font-size:1.1rem;display:grid;position:absolute;top:10px;right:10px}.vd-support-nav-backdrop{z-index:75;opacity:0;pointer-events:none;background:#06122773;border:0;padding:0;transition:opacity .2s;display:block;position:fixed;inset:0}.prototype-page.vd-nav-open .vd-support-nav-backdrop{opacity:1;pointer-events:auto}.prototype-page.vd-nav-open{overflow:hidden}.prototype-page.vd-support-shell-ready .content{padding-top:4.8rem}}@media (prefers-reduced-motion:reduce){.prototype-page,.prototype-page .sidebar,.vd-support-sidebar-collapse,.vd-support-nav-backdrop{transition:none}}._page_8ytdl_1{color:#19283b;max-width:920px;margin:0 auto;padding:36px 24px 64px;line-height:1.65}._back_8ytdl_2{color:#275b78;text-underline-offset:4px;margin-bottom:28px;font-weight:650;text-decoration:underline;display:inline-block}._header_8ytdl_3 h1{margin:18px 0;font-size:clamp(1.9rem,5vw,2.7rem);line-height:1.2}._header_8ytdl_3 p{max-width:720px}._badge_8ytdl_5{color:#244d66;background:#edf5fa;border:1px solid #bed2df;border-radius:99px;padding:5px 12px;font-size:.85rem;font-weight:650;display:inline-block}._notice_8ytdl_6{background:#edf3f7;border-left:4px solid #537c92;border-radius:8px;padding:16px 20px}._timeline_8ytdl_7{gap:24px;margin:32px 0;padding:0;list-style:none;display:grid}._card_8ytdl_8{background:#fff;border:1px solid #d6e0e8;border-radius:16px;padding:28px;box-shadow:0 5px 20px #1d3e5510}._meta_8ytdl_9{color:#536478;flex-wrap:wrap;gap:8px 18px;font-size:.85rem;display:flex}._meta_8ytdl_9 strong{color:#176346}._card_8ytdl_8 h2{margin:16px 0 22px;font-size:1.35rem;line-height:1.35}._card_8ytdl_8 h3{margin:0 0 8px;font-size:.95rem}._card_8ytdl_8 ul{margin:0 0 22px;padding-left:22px}._card_8ytdl_8 li+li{margin-top:7px}._checks_8ytdl_15,._limits_8ytdl_15{border-radius:10px;margin-top:14px;padding:16px}._checks_8ytdl_15{background:#eef7f2}._limits_8ytdl_15{background:#f5f3ed}._card_8ytdl_8 p{margin:0}._footer_8ytdl_19{flex-wrap:wrap;gap:12px 24px;font-size:.9rem;display:flex}._footer_8ytdl_19 a{color:#275b78;text-decoration:underline}._page_8ytdl_1 a:focus-visible{outline-offset:5px;border-radius:3px;outline:3px solid #477ba3}@media (width<=600px){._page_8ytdl_1{padding:24px 16px 40px}._card_8ytdl_8{padding:20px}}